Privacy Policy

Privacy Policy for Mentoria Guru

Last Updated: October 6, 2025
Effective Date: October 6, 2025

At Mentoria Guru (“we,” “us,” “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://mentoria.guru/ (the “Website”) or engage with our services, including consulting, marketing, ERP, and digital development.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us, request a quote, subscribe, or engage our services, we may collect:

• Name, email address, phone number, and business name
• Billing address and payment information (if applicable)
• Preferences related to communication and service interests
• Any other information voluntarily shared via contact forms or email

b. Non-Personal Information

Automatically collected data may include:

• Browser type, device information, IP address, and referral sources
• Website usage data (pages visited, duration, clicks)
• Cookies, analytics, and tracking data (Google Analytics, Meta Pixel, etc.)

2. How We Use Your Information

We use your data to:

• Provide and improve our consulting and digital services
• Respond to inquiries and customer support requests
• Send you emails and SMS notifications regarding your services, account updates, or promotional offers
• Process invoices and manage payments
• Analyze user behavior to enhance website experience
• Comply with legal and business obligations

3. Email & SMS Communications

By submitting your contact details or engaging with our services, you consent to receive emails, newsletters, SMS updates, and promotional content from Mentoria Guru regarding:

• Project updates or important account notices
• Service reminders or follow-ups
• Marketing campaigns, events, and offers

Opt-Out Options:

• You can unsubscribe from emails anytime by clicking the “Unsubscribe” link at the bottom of our emails.
• To stop receiving SMS messages, simply reply “STOP” to any message we send.
• After unsubscribing, you may still receive critical service-related communications (e.g., billing, project updates).

4. Cookies and Tracking

We use cookies and pixels to analyze site performance and personalize your experience. You can disable cookies in your browser settings, but certain website functions may not work properly.

5. Data Retention

Your information is retained as long as necessary to deliver our services or as required by applicable laws.

6. Information Sharing

We do not sell or rent your data. We may share it with:

• Trusted vendors or service providers under confidentiality agreements
• Legal or regulatory authorities, when required
• Marketing and communication platforms used by Mentoria Guru

7. Data Security

We maintain secure data handling practices, encryption, and access controls to protect your information.
However, no electronic transmission is 100% secure, and by using our website, you acknowledge these risks.

8. Your Rights

If you are in Canada, the UK, or the EU (GDPR regions), you may:

• Request access to your personal data
• Request correction, deletion, or limitation of use
• Withdraw consent to marketing communications at any time

Contact us at info@mentoria.guru to exercise these rights.

9. Third-Party Links

Our site may contain links to other websites. We are not responsible for their content or privacy practices.

10. Children’s Privacy

We do not knowingly collect data from individuals under 16 years old.

11. Policy Updates

We may update this Privacy Policy periodically. All updates will be posted on this page with the new “Last Updated” date.

12. Contact Us

If you have any privacy-related questions, contact us at:
📧 info@mentoria.guru
📞 +1 873-673-1028
📍 Ottawa, Ontario, Canada